11 Jobs in Portland, OR
Intelligent Technical Solutions is Hiring an IT Technician Near Portland, OR
- Workstation operating system issues of any kind.
- Printer issues of any kind.
- Standard business application (Office, etc.) issues of any kind.
- Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance.
- Server issues of any kind.
- Basic and intermediate networking issues.
- Escalation point for Tier 1 technicians
- Experience with Windows and Mac OS troubleshooting.
- Experience with Server 2012 to 2022.
- Experience with VMWare and Hyper V Virtualization.
- Experience supporting M365 and Azure.
- Minimum of five years experience in IT Support or a similar role.
- Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting.
- Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications.
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active Server Certifications are preferred.
- Valid driver's license and access to a vehicle for client visits.
- First-touch closed: Each ticket that is completed with only one time entry contributes to this number
- Utilization: The percentage of time that you are on the clock and billing time to client tickets
- NPS: Scores filled out by clients using the rating system in tickets
- NextTicket Usage: The percentage of tickets that you pick up, modify, and put time into from the NextTicket menu.
- Pay increase depends on acquisition of certificates. Technicians are expected to take the company sponsored certification at least once every six months upon hiring.
- (Example certifications: CompTIA Security , CompTIA Network , Microsoft MCDST or MCP.)
- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Retirement Security
- Health & Wellness Program
- Salary Advancement
Job Summary
Full Time
$68k-88k (estimate)
03/16/2024
05/15/2024
itsasap.com
Las Vegas, NV
100 - 200
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The job skills required for IT Technician include Troubleshooting, Customer Service, IT Support, Networking, Operating System, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Technician job description and responsibilities
IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.
01/24/2022: Nashville, TN
These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.
01/21/2022: Honolulu, HI
Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.
12/27/2021: Wichita Falls, TX
Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
01/22/2022: Kansas City, MO
The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.
03/11/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Technician jobs
As computer technology changes, technicians must constantly update their professional development.
02/25/2022: Atlanta, GA
Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.
02/10/2022: Anaheim, CA
Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.
02/14/2022: Scranton, PA
Excellent Problem-Solving and analytical skills.
12/23/2021: Provo, UT
Get professional certifications like Cisco Certified Technician Certification and Training.
12/31/2021: Las Cruces, NM
Step 3: View the best colleges and universities for IT Technician.
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